viernes, 22 de junio de 2012

Ten Attributes of Health Literate Health Care Organizations - Institute of Medicine

Ten Attributes of Health Literate Health Care Organizations - Institute of Medicine



Guidance on How to Become a Health Literate Organization
Expanding on a 2-page precursor, the Intitute of Medicine has published the discussion paper, "Ten Attributes of a Health Literate Health Care Organization." The paper presents 10 attributes that exemplify a health literate health care organization, the evidence to support the attributes, and concrete implementation steps.
Lead author, AHRQ's Cindy Brach, says, "The concept of a health literate organization is potentially a paradigm shifter. Rather than focus just on what individual clinicians, writers, educators, and others should do to address health literacy, the paper lays the foundation of what organizations have to do to make it easier for people to navigate, understand, and use information and services to take care of their health."
You can access the paper at: http://iom.edu/Global/Perspectives/2012/HealthLitAttributes.aspx.
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  Cindy Brach

Discussion Paper

Cindy Brach

Ten Attributes of Health Literate Health Care Organizations

Published:
June 19, 2012
Type:
Discussion Paper
Topic(s):
Health Care Workforce, Health Services, Coverage, and Access, Public Health
Author(s)*:
Cindy Brach, Debra Keller, Lyla M. Hernandez, Cynthia Bauer, Ruth Parker, Benard Dreyer, Paul Schyve, Andrew J. Lemerise, Dean Schillinger
*Participants in the activities of the IOM Roundtable on Health Literacy.
Note: The views expressed in discussion papers are those of the authors and not necessarily of the authors’ organizations or of the IOM. Discussion papers are intended to help inform and stimulate discussion. They have not been subjected to the review procedures of the IOM and are not reports of the IOM or of the National Research Council.
A wide range of organizations have recognized that having health literate health care organizations benefits not only the 77 million Americans who have limited health literacy, but also the majority of Americans who have difficulty understanding and using currently available health information and health services. This paper presents 10 attributes that exemplify a health literate health care organization. Each attribute includes a brief elaboration of the meaning of and basis for the attribute, followed by a set of implementation strategies that can be used to achieve the attribute. Goals for high quality, patient-centered care cannot be achieved if consumers cannot access services or make informed health care decisions. Health care organizations need to reduce the complexity of the health care system and ensure consumers can understand and use information and services to take care of their health. This is particularly urgent for adults with limited health literacy, but the general public will gain as well. Addressing health literacy, which has become recognized as an important component to delivering culturally and linguistically appropriate services, will also benefit diverse populations.
The list of 10 attributes is by no means exhaustive. Rather it is an attempt to synthesize a body of knowledge and practice and to provide a vision of what a health literate health care organization looks like. The paper attempts to launch health care organizations on their long journey to becoming health literate. It outlines the concrete, practical actions health care organizations can immediately take to close the gap between individuals’ health literacy skills and the demands of complex health care systems.
Read the Full Dicussion Paper...

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